Today the technological advancements have brought numerous advancements that have given us various options for communications. We went from writing letters to each other to sending emails in recent times. It comes as a no-brainer when newer technology, like WhatsApp or Facebook, surfaces today’s generations are quick to adjust to the change.
CoinDCX is dedicated to providing you a crypto exchange platform that is the simplest, secure, and safest. As a measure, there is a certain number of times we connect with our users via email. To be more specific, you might be getting an email from CoinDCX:
- For OTP purposes while you log in
- For Newsletters
- During maintenance activities
- To inform you of various campaigns
- Security emails, etc
CoinDCX will never call you personally on your phone. If you find a phone number claiming to be for CoinDCX support, it’s a scam. Do not call it. Instead, please send us a support ticket with information about the scammer so that we can take appropriate action.
Following the various changes and advancements, it comes as no surprise that people often dwell on the safety of the newer technologies. To decode the same, in today’s article, we emphasize the email security measures one should definitely take or be aware of, straight from the Security House of CoinDCX!
14 best Email security practices
- Choosing a secure email provider
- Setting up an email address
- Email privacy and security start when you first create an email account.
- Use non-identifying information
- Use a password no one else knows
- Use two-step verification
- Review security notifications
- Practicing good email habits
- In addition to having a strong password and using the security features (such as two-step verification) the email service provides, practicing good email security and privacy habits are important to ensure that no one else can sign in to your email account or see your email.
- Use secure devices
- Always log out
- Don’t allow browser or mobile phone to remember your email account or passwords
- Be cautious when giving out your email address
- Don’t click on links from unknown or suspicious individuals
Listed below are important tips to adhere to that can help protect you from phishing scams: CoinDCX will
- Never ask you for your passwords. Never give out your passwords to anyone who asks.
- Never ask you to remove or change your security settings.
- Never request access to your devices via remote desktop access software.
How to identify illegitimate emails which are NOT from CoinDCX:
- The sender’s email address or phone number doesn’t match the name of the company that the sender claims to be from.
- The email has been sent to a different mailing address than the one you have submitted to CoinDCX.
- The message starts with a generic greeting, like “Dear customer.”
- Most legitimate companies will include your name in their messages to you.
- A link appears to be legitimate but takes you to a website whose URL doesn’t match the URL of the company’s website.
- The message looks significantly different from other messages that you’ve received from the company.
- The message requests personal information, like a credit card number or account password. The message is unsolicited and contains an attachment.
Such emails are from sources other than CoinDCX, although they might appear to be from CoinDCX. Most often, the emails and the attachments in the email are malicious and should not be opened. Don’t provide any sensitive information to any person or website.
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